Diagnostics
Before we start a repair, we will check your device for diagnostics.
You may choose the standard diagnostics (4 to 6 business days) for € 29, or the express diagnostics (1 to 2 business days) for € 59.
Please check the input of this field.
Extensive diagnostics – laptop / MacBook
Extensive diagnostics – desktop PC
Extensive diagnostics – all-in-one PC
Extensive diagnostics – iMac
Extensive diagnostics – hard drive
Please select your device type at step 1, to read more about the extensive diagnostics that might be needed.
In case of liquid damage, damage to the laptop casing or failure to the laptop motherboard, extensive diagnostics will be needed to investigate the problem and offer the right solution.
Extensive diagnostics are
€ 149, replacing the standard diagnostics fee. The faster express diagnostics are
€ 30 extra.
With desktop / custom / gaming PCs with errors or failures, an extensive parts test will be needed to investigate the problem. With a parts test, components of your PC will be tested on our testing bench.
The parts test is
€ 149, replacing the standard diagnostics fee. The faster express diagnostics are
€ 30 extra.
With all-in-one PCs with errors or failures, extensive diagnostics will be needed to investigate the problem, and the display might have to be taken off.
Extensive diagnostics are
€ 149, replacing the standard diagnostics fee. The faster express diagnostics are
€ 30 extra.
With iMacs with errors or failures, extensive diagnostics will be needed to investigate the problem, and the display might have to be taken off.
Extensive diagnostics are
€ 149, replacing the standard diagnostics fee. The faster express diagnostics are
€ 30 extra.
With electronical or mechanical failure of the hard drive, extensive diagnostics will be needed to investigate the possibilities for data recovery.
Extensive diagnostice are
€ 149 extra.
Lead time
If we have the required parts in stock, the lead time for the repair is usually 2 to 4 working days. If a faster express repair is possible, the repair will take 1 business day.
Intention for repair
We’re taking your device in with the intention to repair it. If a repair is possible for € 149 plus diagnostics fee, you’re giving us permission in advance to proceed.
Location
You’re welcome at any of our 47 pickup locations – packaging your device is not needed. We also offer a pickup and return service at your house or office for € 49 extra (Randstad area).
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After registration, we will contact you for a pickup appointment.
After registration, you’re welcome during opening hours at the pickup location.
